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Croftwood Testimonials

Dear Mr P, I am writing on behalf of our whole family to let you know how pleased we were with the high standard of care given to our mother, GP, in her twenty months in your Croftwood Care Home at Halton Lodge in Runcorn. Sadly, she passed away on 7th July in her room in Croftwood having received a lot of love and attention from her carers and all of the team at Croftwood. G had lived with me and my wife for 24 years and the prospect of having to agree that she had reached a stage when she needed 24 hour care caused us great angst. We had been living as a family of four since my wife’s mother, May, joined us 13 years ago. The two mums got on very well and we enjoyed the dimension of the extended family. May also became a bit of a character in the care home and received the same degree of affection that G received. Not only did the team take very good care of G, they were also very supportive to our family throughout the 20 months. We visited daily and spent a lot of time in the home and we only witnessed kindness and hard work. We saw a picture of a dedicated team who cared very much for their residents. This was clearly not only about reaching targets; it is about the kind of people in the team. the minster who officiated at mum’s funeral also does a service once a month at Croftwood (I did not know this until we were planning the service). I am sure he will not mind me passing on his view that the people in the team at Croftwood make it a very nice home to be in. During the last two weeks of mum’s life we received exceptional support from the team which enabled us to support our mum to the very end. Your organisation has an excellent team in Croftwood Runcorn. Signed A & A

To Everyone at Croftwood, it is very difficult to put into words how grateful we are for the care you all gave to R, our mother and sister. She was with you for almost 3yrs altogether and we never had a moments doubt that she was receiving the best care. We especially appreciate everything you did for her (and us) in her last days and we are glad she was able to end her life in peaceful and comfortable way. The affection and respect shown to R by all those involved in her care was above and beyond the call of duty. We would like to commend the dignity and professionalism of the staff on duty during R’s final hours. Thank you al so much, with our very best wishes, J and R

Thank you so much for inviting us to the service to remember 20 May, it was a lovely occasion and a lot of thought and preparation had been put into it. We thought the tree idea and the folder of remembrance were very appropriate and L’s words and the readings were very fitting. We enjoyed seeing all of you again and the cakes were delicious. Love and best wishes for the future, J and D

Thank you to all the staff for the care and compassion that you gave to my mother in law HM during her stay with you, God bless you all, D,M,CM

To Croftwood, Thank you for the past 2 weeks and supporting me on my work experience, love from MF

To all the Croftwood angels, career, domestic, kitchen and laundry staff and admin. Thank you all for all the kindness and consideration given, especially after E’s fall. We as a family appreciate all efforts to make her stay as comfortable as possible and say thank you from the bottom of our hearts, sincerely E and family xx

A huge thanks to all at Croftwood who were involved in mums care from the beginning to the end of her time with you.

To all at Croftwood, Thank you very much for taking care of mum/wife M. She couldn’t have been in a better place with such caring people, she loved you all. LA and family

To all at Croftwood, thank you so much for the care you gave to my mum during the short time she spent with yourselves. Also all the hugs they were never unappreciated, thank you for everything. R, M &G

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Croftwood Brochure

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