Despite worrying for many years about moving from her own home to a care home she actually settled in here very quickly. It is situated in a beautiful part of the town, overlooking the Bay of the North Shore. I find the staff to be friendly and welcoming and the senior members to be helpful and efficient.
The staff are caring, friendly and welcoming to visitors and wonderful with the residents.
My mother is well looked after, well fed and as happy as one can expect under the circumstances ie, not in her own home. If she has any problems I am informed of them by phone. I visit her regularly and am always made very welcome by the staff.
I cannot praise the staff enough at Eryl Fryn. My Dad is living there now and the care and attention he receives is amazing. There is a good staff-resident ratio and they are ALL lovely. It is a great weight off our minds to know that Dad is safe and cared for. He has a lovely room (which is always clean and tidy), with a lovely view and it is bright and airy. Sue, the manager, is very attentive and knows exactly what is going on at all times. She is very reassuring. An amazing home.
To assist in ensuring that this home receives the recognition it deserves for having such an excellent and caring environment, the staff and management could not be better.
Hi. My mother MG has been a resident at Eryl Fryn, LLandudno for the past 6 years and sadly died recently. I write this in appreciation of the care she received during her long stay. All of the staff was wonderful with her and she was treated with respect. We were always made very welcome and were kept well informed of her condition and well being. Many thanks to all concerned. PE
My mum is 89 years of age and suffering from dementia and cancer. When she came to Eryl Fryn form hospital she had a pressure sore (grade 4-5) and as mum is bed bound, pressure sores can be a problem, but within weeks of mum coming here her care was so good that the sore cleared up and she has not had any more. Just before mum arrived in October 2013 I was told mum would not live more than two months because she was very frail, but thanks to the very caring and dedicated staff I am pleased to say mum is still with us and doing extremely well. The staff are brilliant, mum is relaxed and comfortable and it's thanks to a brilliant team with much appreciation and gratitude.