My wife and I both have our mums in Grays Court. We are impressed with the level of care, the cleanliness and the consideration to residents and relatives. Nothing is too much trouble and they make it very homely. Always refreshments available, food very good and snacks including fruit. There are activities, days out, birthday parties, summer fêtes and a Christmas Bazaar. When weather permits the residents are encouraged to go out into the garden. Professional attitudes.
Dear Sir or Madam AT Grays Court Residential Care Home . Myself and my family would like to thank the staff in particular A, L, A and A, and other staff at Grays Court for caring for my mum J H in her final weeks. Sadly she would love to have stayed long term but it was not meant to be. The staff showered my mum with love, compassion and respect. They cared for her every need and respected her dignity. This was not confined to her; we observed a very caring and professional treatment of all the residents. We notice a big change in my mum’s health, she laughed again and grew stronger and enabled her to be herself with the help and care of the staff. They always made us the family welcome and we looked forward to seeing the staff on our visits to see our mum. The staff had a great sense of humour and you could tell that the residents are happy there. I would again like to take this opportunity to thank you on behalf my family and my mum. Kind Regards S and B G Family x
My mum stayed at Grays Court and we noticed a great change in her, we got our dear mum/nan back. She laughed more, ate well and good variety of food and we noticed great improvement in her, especially getting around more independently. Her room was really lovely and clean and she was able to personalise it with her own things. The staff team there are so caring and nothing seems too much trouble for the resident or their families. They made my mum feel so special and individual. They kept contact with us and if mum become unwell kept us updated. I cannot recommend the staff enough. They had loads of activities including arts and crafts and entertainment. My mum loved it there and wanted to be a permanent resident. Sadly my mum passed away it was not meant to be but my mum loved it there and the staff. We used to come away from our visits knowing that mum was happy and safe. All the family feel that Grays court made my mum's final weeks happy and on one of our last visits there we heard my mum have a really good belly laugh which had not seen for quite some time. Thank you so much to all the staff at Grays Court.